Our Mission
To empower technology teams of all sizes with the leadership, tools, and expertise they need to achieve operational excellence, creating environments where both technology and people thrive.
Who We Are
Founded by Tom Farlow, TechonForged emerged from a deep understanding of the challenges facing modern technology operations. Through years of experience in technology leadership and operations, we recognized that teams need both intelligent tools and experienced guidance to reach their full potential. This insight led to the development of our innovative ticketing solution, AdaptIQOps, and our comprehensive consulting services.
Our Core Belief
We believe that every technology team, regardless of size or industry, deserves access to tools and expertise that help them excel. Success in technology operations comes from the right combination of intelligent systems and experienced guidance. This belief drives our two complementary offerings.
AdaptIQOps Platform
AdaptIQOps is our intelligent ticketing and operations management platform, designed to transform how teams handle their daily operations. Built for organizations of all sizes, it brings AI-driven efficiency to incident management and operational workflows.
Key Features
- Intelligent Work Distribution: AI-powered routing and prioritization that reduces cognitive load
- Context-Aware Ticketing: Automated capture and preservation of operational context
- Pattern Recognition: Machine learning that identifies recurring issues and suggests solutions
- Automated Resolution: Smart automation for common incidents
- Impact Analysis: Real-time assessment of business impact for better prioritization
- Knowledge Evolution: Built-in learning system that grows with your team
Who It Serves
AdaptIQOps adapts to organizations of any size:
- Enterprise teams managing complex operational environments
- Mid-sized organizations seeking efficiency through automation
- Growing teams looking to scale their operations
- Organizations wanting to leverage AI in their daily operations
TechonForged Consulting Services
Our consulting practice combines deep technical expertise with practical business acumen to serve organizations across the spectrum.
Strategic Technology Leadership
Tailored specifically for small and medium-sized businesses:
- Virtual CISO (vCISO) Services: Enterprise-grade security leadership scaled to fit your organization
- Virtual CIO (vCIO) Services: Strategic technology guidance that aligns with your growth goals
Comprehensive Consulting
Available to organizations of all sizes:
- Team Effectiveness Consulting: Optimizing team structure and performance
- Infrastructure Solutions: Building scalable, reliable technology foundations
- Network Architecture: Designing robust, secure network environments
- IT Service Management: Implementing efficient operational processes
- Continuous Improvement: Establishing sustainable growth practices
Our consulting approach is collaborative and personal. We work alongside your teams, understanding their unique challenges and aspirations, helping to chart a path forward that makes sense for your specific context.
Our Commitment
Whether implementing AdaptIQOps or engaging our consulting services, our focus remains on your team’s success. We measure our impact not by the size of our engagements, but by the positive changes we help create in your operations and team effectiveness.
Looking Forward
As technology continues to evolve, so do the challenges facing technology teams. We’re committed to staying at the forefront of both technological innovation and leadership practices, ensuring our clients have access to the tools and expertise they need to succeed in an ever-changing landscape.
We invite you to explore how TechonForged can support your team’s journey toward operational excellence, whether through our innovative AdaptIQOps platform, our experienced consulting services, or a combination that best serves your needs.